Community Standards

Clique Software Limited

Community Standards

By using the Clique platform you are agreeing to the Terms and Conditions of Clique Software Limited which include inhering to our Community Standards, these standards and guidelines are as follows.

Listing Guidelines

We encourage all of our users to get involved and create listings. When creating a listing please ensure you understand our guidelines.

1- No illegal, restricted or prohibited activities, events, products or services.

2- Clear and honest listing descriptions that do not mislead any potential guests. Any listings that are misleading or unclear may be deleted. Users may also report that the listing was not as described may lay a dispute which will result in any funds being suspended until the matter has been dealt with by our support team.

3- Adult, escorting or dating type services are prohibited on our platform. Listings must also not include images that contain nudity or sexual annotations.

4- No advertising. Standard users must not include any form of advertising. If you wish to advertise as a business you must upgrade to a business profile. We have set limitations and rules for our business user holders to ensure our platform is not flooded with unsightly and irritating adverting.

5- No sharing of contact information. For your safety we require all users to keep contact information private until a booking is made. Any users who bypass our booking system expose themselves to potential risks will not be protected by our policies, procedures or standards.

6- Spamming, please do not post multiples of the same event or activity. Guests will find you without needing to be blasted with spam. We will delete events or activity listings we deem to be multiples or consider to be spam.

7- Pricing, all listings must have complete prices for the listed activity or event. All payments are to be made using the Clique wallet or credit card only. No cash is to be exchanged for any listing.

Unacceptable or Unsocial Behaviours

Actions or comments that may cause distress or harm to any other members of the community are not welcome on our platform. This may include persistent or extreme disturbance, torment, intimidation or communication aimed at influencing other members or other members listings, all of which are strictly prohibited.

Sexual harassment

Sexual harassment in any form is not acceptable behaviour and will not be tolerated within the Clique app or its community. This includes but is not limited to deliberate or repeated use of sexual comments, attempted physical contact, or actual physical contact including sexual violence within the app or during events or activities that creates a hostile environment for the guests or hosts.

Publicly Sharing Personal Information

For your safety it is prohibited to share your personal information before a booking for a listing is secured. Personal information includes but is not limited to the following, email address, phone numbers, map addresses, business addresses and any 3rd party websites such as facebook, twitter, instagram, linkedin, google+ etc. This is for your safety, privacy and protection from spam and scammers. Any connections made outside of the Clique platform are not protected by our policies, procedures or standards and we will not be able to assist you with any incidents or disputes that may occur as a result.

Violence and Hatred

You must not promote violence against or directly attack or threaten other people on the basis of but not limited to, race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability, or serious disease. You may not use hateful or offensive images or symbols in your profile image, listing images or any other available galleries with the Clique platform. Your profile and listings may not use a username, display name, title name, profile description or listing description to engage in abusive behaviour, such as targeted harassment or expressing hate towards a person, group, or protected category.

Trolling and Bullying

While some of you may think its comedic to troll other users, we at Clique do not. We want all of our users to have a pleasant and safe experience. All listings, profiles, images or comments that are deemed to be trolling, bullying or inappropriate are not allowed and will be deleted. This may also result in the offenders account being suspended or deleted and banned.

Illegal Activity

Clique has a zero tolerance approach to any type of illegal activity including but not limited to abuse, theft, vandalism, use of illegal drugs, unlawful use of weapons or firearms, impersonation or counterfeiting. All reports of illegal activity will be reported to the police.

Restricted Activity

Users on our platform must not create any content that includes calls to action or offers for the sale of products, services, activities or events that are subject to local legal regulations. This includes, but is not limited to, alcohol, gambling, tobacco, weapons, firearms, health and medical devices or services, regulated pharmaceuticals, adult services, and regulated financial services.

Impersonation of Others

Impersonation is a violation of the Clique Community standards. Clique user accounts or listings portraying another person, business or branded event, activity or service in a confusing or deceptive manner may be permanently suspended. Due to Clique being about our users as individuals we do not allow users to create parody, commentary, or fan accounts or listings.

Age Restrictions

To be eligible to use our app you must be 16 or older. The Clique app reserves the right to request proof us age if we deem this to be necessary.

Our Services do not address anyone under the age of 16. We do not knowingly collect personal identifiable information from children under 16. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Fake or Inappropriate Reviews

Transparency and trust is a crucial part in creating a successful social experience. This is why it is important that all reviews and ratings created are honest and accurate. Any user found to be creating fake and fraudulent reviews and ratings may be deleted, suspended or banned. All fake and fraudulent reviews, ratings and content found will be deleted immediately. Additionally users must not use any form of abusive or offensive language when creating a review or rating. Any misconduct may result in the suspension of your account or a ban from our platform.

Duplicate or Multiple Accounts

Users on Clique may only hold a single personal account. We allow users to purchase an add-on business account to keep personal and business activity separated  tidily  where required.  Your personal account reflects you only and must not be used by you. It may not be transferred to any other persons. For users with business’s where multiple user access from staff is required for the business this feature is available by purchasing a business profile upgrade where you will be able to add staff members to your business profile. Each staff member will require their own personal Clique accounts to be able to accept staff invitations. In regards to the business upgrades please check that you are selecting the service that suits your needs.

Changes to These Community Standards

We may update our Community Standards from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Community Standards on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you see something on the Clique app that you believe violates our Community Standards please report it to us using the “Report” option found within the app. Additionally if you have any questions or suggestions about our Community Standards, do not hesitate to contact us.

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